Career Glossary
ATS
Applicant Tracking System (ATS) is software employers use to collect, organise, search, and manage job applications. Some systems may scan CVs for relevant information such as skills, qualifications, experience, and keywords.
ATS-Friendly CV
An ATS-friendly CV uses a clear structure, standard headings, relevant keywords, and simple formatting that applicant tracking systems can process easily. It also helps recruiters quickly identify important information.
Cover Letter
A cover letter is a short document submitted with a CV to introduce the applicant, explain their interest in the position, and highlight relevant skills and experience.
LoR
Letter of Recommendation. It is a formal document written by a past boss, manager, or colleague that endorses your work skills, character, and job performance to help you get hired.
LinkedIn Optimisation
LinkedIn optimisation is the process of improving a LinkedIn profile with a professional headline, relevant keywords, skills, achievements, and experience to increase visibility and create a stronger professional presence.
Career Readiness
Career readiness means developing the knowledge, skills, documents, and professional behaviour needed to begin or progress in a career.
Job Offer
A job offer is a formal proposal from an employer inviting a candidate to accept a position under stated employment conditions.
Onboarding
Onboarding is the process of introducing a newly hired employee to the organisation, workplace policies, team, systems, and responsibilities.
Internship
An internship is a short period of practical workplace experience that helps a learner or new job seeker understand a profession.
Career Gap
A career gap is a period during which a person was not in formal employment. It may result from studies, family responsibilities, health, travel, or job searching.
Job Portal
A job portal is a website or online platform where employers advertise vacancies and candidates search and apply for jobs.
Soft Skills
Soft skills are personal and interpersonal abilities such as communication, teamwork, adaptability, problem-solving, and time management.
Technical Skills
Technical skills are specific abilities required to perform a job, such as using Excel, accounting software, design applications, or specialised equipment.
Professional Profile
A professional profile is a short summary at the beginning of a CV describing the applicant’s experience, key skills, and career strengths.
Reference
A reference is a person, usually a former manager or employer, who can confirm a candidate’s employment history, skills, and professional conduct.
Shortlisting
Shortlisting is the process of selecting the most suitable applicants from all the applications received.
Job-Ready
Being job-ready means having the practical skills, knowledge, tools, and confidence required to apply for suitable roles and perform effectively in a professional workplace.
Professional Networking
Professional networking means developing and maintaining career-related connections with professionals, employers, recruiters, colleagues, and industry groups to exchange knowledge and discover opportunities.
Live Webinar
A live webinar is an online learning session conducted at a scheduled time. Participants can follow the trainer’s presentation, view demonstrations, and may have opportunities to ask questions in real time.
Recorded Training
Recorded training consists of pre-recorded lessons that learners can watch online at a convenient time. Depending on the course, access may be available for a fixed period or without a scheduled class.
Self-Paced Course
A self-paced course allows learners to study lessons and complete activities according to their own schedule, without attending classes at fixed times.
Practical Training
Practical training focuses on applying knowledge through demonstrations, exercises, workplace examples, projects, and hands-on activities rather than learning theory alone.
Workplace Skills
Workplace skills are the practical, digital, communication, organisational, and interpersonal abilities needed to perform tasks effectively and work professionally with others.
AI Productivity Tools
AI productivity tools use artificial intelligence to assist with tasks such as writing, research, summarising, planning, data analysis, content creation, and workflow improvement.
Automation
Automation is the use of software or technology to complete repetitive tasks with minimal manual effort. It can help save time, reduce errors, and improve consistency.
Digital Resources
Digital resources are downloadable or online materials such as templates, trackers, checklists, guides, e-books, and productivity tools designed to support learning and simplify work.
Prompt Engineering
Prompt engineering is the practice of writing clear and structured instructions that help AI tools produce more relevant, accurate, and useful responses.
Productivity Templates
Productivity templates are ready-to-use documents, spreadsheets, checklists, planners, or trackers that help users organise information, manage tasks, and complete work more efficiently.
Hands-On Learning
Hands-on learning means developing skills by performing practical exercises and activities instead of only reading or listening.
Upskilling
Upskilling means learning new abilities or improving existing skills to perform better at work or progress professionally.
Reskilling
Reskilling means learning a different set of skills to move into a new job, role, or career.
Beginner-Friendly
Beginner-friendly means the content is designed for people with little or no previous knowledge of the subject.